Refund Policy

Last updated: June 2026

We want you to love your BARESKIN products. If you are not satisfied for any reason, here is how we handle returns and refunds.

Returns

You have 30 days from the date of delivery to return any item. Products must be returned in their original condition. We do not charge restocking fees.

To start a return, email us at support@mybareskincare.com with your order number and reason for return. We will send you instructions within 1 to 2 business days.

Return Shipping

If the return is due to a fault or error on our part, we cover the return shipping cost. For other returns such as change of mind, the customer is responsible for return shipping.

Refunds

Once we receive and inspect your return, we will process a full refund to your original payment method within 5 to 7 business days. You will receive an email confirmation when your refund is issued. Please allow additional time for your bank or card provider to post the refund.

Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, contact us at support@mybareskincare.com within 7 days of delivery with a photo of the issue. We will send a replacement or full refund immediately with no return needed.

EU and UK Consumers

If you are based in the EU or UK, you have the statutory right to cancel your order within 14 days of receiving it (the cooling-off period), without giving a reason. To exercise this right, notify us at support@mybareskincare.com before the 14 days expire.