FAQ

The honest answers to the questions we get asked most. No spin, no upselling — just facts.

The basics

What is BARESKIN?

A skincare brand built on one idea: your skin doesn't need more, it needs better. Our formulas run between 98% and 100% natural origin, and the range stays deliberately focused — cleansers, serums, moisturisers, SPF, toners, eye creams, and treatments that work together without overwhelming your skin or your bathroom shelf.

Who is this for?

Honestly? Anyone who's tired of complicated routines and wants products that just work. We've got options for normal, oily, dry, sensitive, and blemish-prone skin. If your skin exists, we've got something for it.

Where are your products made?

We work with Selfnamed, a world-class formulator based in Latvia. They specialise in natural-origin, effective skincare and share our obsession with ingredients that actually earn their place in a formula.

Using the products

Where do I start?

Depends on your goal. If you want to simplify: Radiant Glow Facial Wash + one serum + a moisturiser + Sun Protection SPF50 Stick in the morning. That's a complete routine. Build from there as you get to know your skin.

Check our Morning Routine and Evening Routine collections — they're grouped by when to use them, which makes things easier.

Can I use BARESKIN with products from other brands?

Yes. Layer our products first (lightest to heaviest), then add anything else on top. The one thing we'd say: don't pile on heavy actives like retinol or strong acids in your first few weeks. Give your skin time to settle into the new routine.

How long before I see results?

Real skin change takes two to four weeks minimum. We know that's not what most brands say, but it's the truth. What you might notice sooner: your skin feels calmer, less reactive, and your routine takes five minutes instead of thirty.

Is this for all skin types?

Yes. Dry, oily, combination, sensitive, blemish-prone — all covered. If your skin is reactive, start slow and introduce one product at a time. If it's resilient, jump into your full routine from day one.

The products

Are your products vegan?

Yes. Everything in our range is vegan and cruelty-free. We don't test on animals. Ever.

How natural are your formulas?

Between 98% and 100% natural origin, depending on the product. Several also carry a meaningful organic share — the Sensitive Skin Overnight Cream is 42% organic, the Collagen Anti-Age Night Cream 26%. The exact figures for each product sit at the bottom of its page, under the ingredients.

Are they fragrance-free?

Five are, with no added fragrance at all: BiPhasic Make-up Remover, Sensitive Skin Overnight Cream, Hydrating Toner, Purifying Toner, and the Clay Mask.

The other ten are fragranced — it appears as Parfum or Aroma in the ingredients. Seven of those also contain declared fragrance allergens such as linalool, limonene or geraniol, which are named at the end of the ingredient list.

Every product page carries its full INCI list at the bottom. If fragrance is a problem for your skin, read it before you buy — and start with the five above.

What's actually in them?

The complete INCI list sits at the bottom of every product page, along with the size, the aroma, and the natural-origin percentage. No hidden actives, no mystery ingredients. If you ever want to know why a specific ingredient is there, email us — we'll tell you.

Orders and shipping

Where do you ship?

Across the EU and the UK. That's it for now — we'd rather do two regions properly than ten badly. Shipping rates are calculated at checkout. Full details in our Shipping Policy.

How long does delivery take?

EU orders typically arrive in 3–7 business days. UK orders take 5–10 business days.

Can I return something?

Yes, within 14 days of delivery — that's your statutory cooling-off right in the EU and UK, and we apply it everywhere we ship. Items need to come back unopened and unused with seals intact, and return postage is yours to cover. Skincare is one of the few things we can't resell once it's been opened, which is why we can't take used products back.

Damaged or faulty is a different matter entirely — see below. Full details in our Refund Policy.

My order arrived damaged. What do I do?

Email us at support@mybareskincare.com with a photo and your order number, as soon as you spot it. We'll sort it immediately — replacement or refund, your choice, and you don't need to send anything back.